Thank you for choosing Khait Lines.
We are committed to providing a smooth, reliable, and elegant shipping experience.

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Shipping Rates

a. Domestic Shipping (Doha)
• Delivery Fee: QAR 50

Please note:
The QAR 50 delivery fee is charged solely by the driver for delivering your order and is not part of Khait Lines’ operational charges.

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b. International Shipping
• Shipping Fee: QAR 150

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Alteration Terms & Conditions

(Effective after 10 days from the date of receiving)
• Standard tailoring: QAR 150 per abaya
• Full abaya resizing: QAR 200 per abaya

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Deposit Policy

Any deposit paid is non-refundable, unless there is an error or fault from Khait Lines.

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Shipping Methods

We work with trusted carriers to ensure safe and timely delivery.
Shipping methods may vary depending on the destination and package size.

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Order Processing Time

Orders are processed within 1–10 weeks after payment confirmation.
(Business days exclude weekends and public holidays)

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Estimated Delivery Time

Delivery time depends on the destination.
While we aim to deliver within the estimated timeframe, delays may occur due to unforeseen circumstances or customs procedures.

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Customs & Duties

For international orders, any customs duties, taxes, or additional fees are the responsibility of the customer.

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Shipping Address

Please ensure all shipping details are accurate and complete.
Khait Lines is not responsible for delays or delivery issues caused by incorrect or incomplete information.

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Unclaimed Orders

If the customer does not respond to delivery attempts or fails to collect the order within 60 days from notification:
• The order will be considered abandoned
• Khait Lines is not responsible for storage, refunds, or re-delivery after this period
• Additional fees will apply for re-delivery requests within the 60-day period

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Policy Updates

This shipping policy may be updated at any time without prior notice.
We encourage customers to review it periodically.

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